Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ram Sudheer Chintamaneni

Ram Sudheer Chintamaneni

April 12, 2024

5  out of  5
rating by Ram Sudheer Chintamaneni
"State Farm is very useful and they are helping very gud"
We responded:
"Thank you very much Ram! We are here to help anytime you need!"
Profile photo of Mark Couhig

Mark Couhig

March 9, 2024

5  out of  5
rating by Mark Couhig
"We've had Jo and the gang as our agents for six years. They are terrific!"
We responded:
"Mark, Thank you, we appreciate the kind words! "
Profile photo of Gloria Kupper

Gloria Kupper

November 8, 2023

5  out of  5
rating by Gloria Kupper
"Very friendly staff and very knowledgeable, helpful and cheerful staff."
We responded:
"Gloria! Thank you for allowing us to help you with your auto and home insurance. We are here to help in any way!!!! Jo Stephens"
Profile photo of Brandi Hockaday

Brandi Hockaday

October 4, 2023

5  out of  5
rating by Brandi Hockaday
"Jennifer Solomon has been a life saver! I have had to work through so many changes and updates on my Mother's coverage since my Dad died. Jennifer has been so understanding and patient and knowledgeable. I truly feel like she cares about me and my family and that she is a real partner. Go see Jo Stephens for all of your insurance needs and tell Jennifer I said THANK YOU! ;)"
We responded:
"Brandi, please know we are always here to help you with anything! Thank you for the kind words!!!"
Profile photo of Monica Hernández

Monica Hernández

September 29, 2023

5  out of  5
rating by Monica Hernández
"Gracias por tu excelente servicio Giuliana siempre dispuesta ayudar a los clientes"
We responded:
"Monica, Thank you!!! We appreciate the kind words!!!"
Profile photo of Gilberto Garcia

Gilberto Garcia

September 29, 2023

5  out of  5
rating by Gilberto Garcia
"Very personable and willing always willing to help."
We responded:
"Gilberto, thank you!!! "
Profile photo of Emily Ortega

Emily Ortega

September 27, 2023

5  out of  5
rating by Emily Ortega
"I had a wonderful experience with Giuliana i highly recommend her she was so helpful I highly recommend State Farm!"
We responded:
"Emily, thank you so much! We are always here to help!!!"
Profile photo of Jimenna Castillo

Jimenna Castillo

September 27, 2023

5  out of  5
rating by Jimenna Castillo
"Great customer service especially giuliana she has been so helpful & understanding . So happy with State Farm i highly recommend !"
We responded:
"Jimenna, thank you so very much!!!"
Profile photo of Jose “Basic”

Jose “Basic”

July 1, 2023

5  out of  5
rating by Jose “Basic”
"Awesome customer service"
We responded:
"Thank you so much!!! We are here to help!"
Profile photo of becky castro

becky castro

July 1, 2023

5  out of  5
rating by becky castro
"They have Great customer service. When I spoke with Marisol she gave me all my opinion when it came to car insurance. Unfortunately I couldn’t sign on due to my car details. But I hope to still talk more to her about life insurance for myself and my kids. Thank you so much for being a family friendly office."
We responded:
"Becky: thank you so much for choosing us! Marisol is an amazing Account Manager!"
Profile photo of Jeffery Silva

Jeffery Silva

July 1, 2023

5  out of  5
rating by Jeffery Silva
"Family friendly!"
We responded:
"We appreciate the kind words! Please know we are here to help!!!"
Profile photo of Aaron Flores

Aaron Flores

June 30, 2023

5  out of  5
rating by Aaron Flores
"Marisol is the best, she was so helpful and saved us money!"
We responded:
"Aaron, thank you so much for joining our office!"
Profile photo of Lisa Flores

Lisa Flores

June 27, 2023

5  out of  5
rating by Lisa Flores
"So happy with State Farm and specifically Marisol. I changed over from a company I was with for more then 15 years and she made the transition seamless! Marisol answered all my questions and was very patient with me. Highly recommend Marisol!"
We responded:
"Thank you!!! WE are so happy to have you join our office, please know we are here to help in any way!"
Profile photo of David Campos

David Campos

May 1, 2023

5  out of  5
rating by David Campos
"Marisol helped me save some money. You can't ask for anything more. Give her a call."
We responded:
"David: Thank you for the kind words, we are here anytime you need us!"
Profile photo of Stella Campos

Stella Campos

May 1, 2023

5  out of  5
rating by Stella Campos
"Marisol, is very detailed in explaining to on things I do not understand. She patiently explains and makes sure I understand what or how this whole insurance works because we all know how complex it is and can be."
We responded:
"Thank you so much!!! We truly appreciate it! "
Profile photo of Kammy Benham

Kammy Benham

April 22, 2023

5  out of  5
rating by Kammy Benham
"Jo Stephens office has been helpful every time we've had a question, and even through a claim. She helped us get a second adjuster and opinion which were allowed to get. And because of that we had our roof paid for when we had hail damage. I highly recommend her and her team. We have been with her for years for both home and auto insurance."
We responded:
"Kammy: Thank you so very much for your kind words, we truly appreciate it!!!! "
Profile photo of Lucinda Escobedo

Lucinda Escobedo

April 20, 2023

5  out of  5
rating by Lucinda Escobedo
"I finally have a good agent. Thanks so much!"
We responded:
"Thank you! Please know we appreciate your kind words and we are ALWAYS here to help!"
Profile photo of Carolina

Carolina

April 20, 2023

5  out of  5
rating by Carolina
"Love Jo Stephens State Farm Great service!"
We responded:
"Thank you!!! Please know we are ALWAYS here to help!!!"
Profile photo of iridian juarez

iridian juarez

February 1, 2023

1  out of  5
rating by iridian juarez
"I hate the fact that they don't email you or call you to let know that the policy is going to change"
We responded:
"Hi Iridian: First and foremost, we apologize that our communications are not meeting with your expectations. There have been a couple of changes recently on your policy, we will be in direct contact with you to discuss. "
Profile photo of Adria Arispe

Adria Arispe

October 11, 2022

1  out of  5
rating by Adria Arispe
"Super unprofessional"
We responded:
"I apologize that you feel this way. Please contact me directly at 512-805-0600 to discuss. I have reviewed my files and I do not have record of our contact with you. I truly look forward to hearing more information."
Profile photo of Phyna Rojas

Phyna Rojas

March 10, 2022

5  out of  5
rating by Phyna Rojas
"Love Jo Stephens State Farm! Karin is a 10 star! super sweet and always so helpful when I need her. "Like a good neighbor, State Farm is there. Like a good neighbor, State Farm is there.""
Profile photo of Stacy Costa

Stacy Costa

September 23, 2021

5  out of  5
rating by Stacy Costa
"Karin is the BEST! She is quick to respond to all my random questions, politely and professionally! She is very knowledgeable and helpful which is very much needed in the Insurance industry! Karin and Jo make you feel like family and I wouldn't have it any other way!"
Profile photo of Yolanda Hernandez

Yolanda Hernandez

September 23, 2021

5  out of  5
rating by Yolanda Hernandez
"Karin has been my go to for everything. I’ve made several changes to my policy over the years and personal relationships. I’ve been a headache but she has seen me through everything. She’s also always looking for ways I can save money. Although she my insurance agent. I’ve also made a friend. Highly recommend!"
Profile photo of Rebekah Lincoln

Rebekah Lincoln

September 26, 2019

3  out of  5
rating by Rebekah Lincoln
"The huge trees were great Michael's Tree was great I've been told by two hikers that in April there is water it is definitely bone dry in the summer saw a cool medium size lizard"